RULES AND REGULATIONS

  • Right of admission reserved.

  • Use of swimming pool is at own risk.

  • Children are welcome.

  • No domestic pets allowed.

  • No wood from the veld may be removed or used as firewood.

  • Due to the sensitive nature of the conservation area and consideration of our neighbours kindly note that all excessive noise and loud music should please be ceased after 10 PM.

  • All fires to be exterminated before retiring.

  • No fauna and flora to be damaged or removed.

  • Gates to be kept closed at all times.

  • Do not remove any items belonging to Deruxa cottages, such as magazines, flashlights, insect repellant, dishwashing liquid, towels, robes & face cloths, hair dryers, any linen or bed throws, coffee plungers & kettles, or candles. These items have been provided for your convenience and are not complimentary gifts.

  • When staying in the self-catering units, please make sure not to remove any kitchen items by accident.

  • Should anything break during your stay, please report it to the staff.

TERMS AND CONDITIONS

Booking Policy:

  • All bookings are subject to a 50% deposit with reservation and the balance is due 7 days before arrival.

  • Weekends are subject to a 2-night stay minimum.

  • Long weekends are subject to a 3 night stay minimum.

 

Cancellation Policy:

The following cancellation fees are applicable when reservations are canceled:

  • 25% - 14 days before arrival

  • 50% - 7 days before arrival

  • 75% - 48 hours before arrival

 

Book-in Times :

The following are the standard book-in times unless otherwise arranged:

  • Day of Arrival - 14h00

  • Day of Departure - 11h00

 

Breakage:

A breakage deposit of R450 is payable before arrival. Your deposit will be refunded less any breakages on the Tuesday after departure, to enable us to assess any damages.